To all applicants for personal user authorization letters.

This is to bring your notice, as there is a failure in the e-NMRA digital platform,NMRA has decided to implement the follwing action plan in a step-by-step manner in order to cater to applicants whose requirements were previously processed through the online system,until the system is restored.

If particular medicines required by a patient is not registered or not available in Sri Lanka,NMRA allows import of such medicines through a personal user Letter of Authorization.

The general public can apply for a personal user authorization letter by e-mail with following documents to the below mentioned e-mail address.(Please ensure to mention subject of the email as "Request for personal user Authorization Letter")

This email address is being protected from spambots. You need JavaScript enabled to view it.

The following documents are required:

• Copy of a valid prescription issued by a registered medical Professional


• Request letter by the patient or a guardian of the patient(Please include following details)

• Name of the patient


• Address of the patient


• Name of the medicines


• Required quantity


• Contact details of the patient or the guardian

• Copy of the NIC/Passport/Driving license of the patient or the guardian


• Application form signed by the prescriber - Application form signed by the prescriber